Typing Test Benchmarks: What WPM and Accuracy Should You Expect?
Benchmarks vary by role and industry, but these ranges are a practical starting point for most teams.
Suggested ranges
- Customer service: 40–55 WPM, 95–98% accuracy
- Data entry: 45–60 WPM, 96–99% accuracy
- Transcription (medical/legal): 55–70 WPM, 97–99% accuracy
How to use benchmarks
Treat these as guardrails, not hard rules. Consider reading complexity, abbreviations, and numeric entry.